Product
Customer support
Platform
Web
Website
Not public yet
Typefaces
Geist, JetBrains Mono
Film
10 s product film
Who it is for
Support leads running live chat with an AI agent.
What we built
Live chat, an AI agent and a helpdesk in one product. ArcLayer designed and built Gripz with its own design system, from the first decision to the release.
What it does
Three things Gripz does, as they appear in the product.
No surprise bills
AI usage is metered in plain view, with an alert before it reaches the limit.
No bot traps
The AI agent hands the chat to a person when it should.
No missed chats
Conversations reach your phone when nobody is at the desk.
The film and the system
A ten-second film for Gripz, made in its own design system. The palette and type below are the ones the product uses.
- Ground
#FAFAF8 - Ink
#17181C - Body
#4A4C55 - Violet, only where AI acts
#5B45F0 - Success
#1B7A4B
- Geist Display and body
- JetBrains Mono Labels
